Terms & Conditions

Last Updated: November 2025

These Terms & Conditions (“Terms”) govern your use of the HelloDeskHub website and services.
By accessing HelloDeskHub, you agree to these Terms.

1. Services Provided

HelloDeskHub offers:

• AI Receptionist Services

• Virtual Call Handling

• Lead Qualification

• AI-Powered Messaging

• Appointment Scheduling

• CRM and automation tools

We may update or improve services at any time.

2. User Responsibilities

You agree to:

• Provide accurate information

• Use services for lawful purposes

• Not abuse, misuse, or exploit the AI systems

• Keep your login details secure

• Ensure your customers know their calls may be handled by AI

You are responsible for all activity under your account.

3. Payments & Billing

By subscribing to our service, you agree:

• Monthly fees are billed automatically

• Failed payments may suspend service

• Payment details remain securely stored with our provider

• Prices may change with notice

All fees are non-refundable unless stated otherwise.

4. Acceptable Use Policy

You agree NOT to use HelloDeskHub to:

• Commit fraud

• Harass or abuse callers

• Violate privacy laws

• Engage in illegal or harmful activities

We reserve the right to suspend any account that violates these rules.

5. AI Limitations

HelloDeskHub uses advanced AI, but:

• AI responses may not always be perfect

• Human oversight may still be required

• We are not liable for missed leads, incorrect responses, or system downtime

You acknowledge that AI may make errors.

6. Intellectual Property

All branding, software, scripts, layouts, and content belong to HelloDeskHub.
You may not copy, resell, or repurpose our materials.

7. Termination

We may suspend or terminate your account if:

• Payments fail repeatedly

• Terms are violated

• Illegal activity is detected

You may cancel anytime.

8. Liability Disclaimer

HelloDeskHub is NOT liable for:

• Loss of data

• Business losses

• Missed calls or leads

• Service interruptions

• AI errors

• Third-party system failures (e.g., GHL, Twilio)

Use of the service is at your own risk.

9. Changes to These Terms

We may update these Terms periodically.
By continuing to use our services, you accept the updated Terms.

10. Contact Us

For any questions:

Email: info@hellodeskhub.com
Phone: +1 (876)781-2182
Website: https://HelloDeskHub.com